Terms of Use
The terms for accounts, marketplace activity and service arrangements.
Read the TermsPolicies & trust
Clear rules for using Mek Mi Help
Mek Mi Help is designed to make local service arrangements clearer, more accountable and easier to manage. These policies explain the standards that apply to customers, providers and marketplace activity.
Privacy Notice
How personal information is collected, used, shared and retained.
Read the Privacy NoticeSafety & Trust
Practical safety information and the limits of marketplace review.
Read Safety & TrustCommunity Guidelines
Conduct expected from customers and providers.
Read the GuidelinesProvider Standards
Reliability, conduct, property care and provider accountability.
Read the StandardsProvider Approval & Verification
What category approval does and does not mean.
Understand provider approvalCancellation, Rescheduling & No-Shows
Rules for changes to agreed appointments.
Read the Cancellation PolicyFees & Payouts
The provider fee policy and current payment arrangements.
Read Fees & PayoutsReport a Concern
How to raise safety, conduct, service, payment or privacy concerns.
Report a ConcernOperator
Mek Mi Help is operated by Doxaergon Technologies Limited, a company incorporated in Jamaica.
Support: support@mekmihelp.com