Platform features

Everything needed to find, book and manage local services

Mek Mi Help brings customer requests, provider tools and marketplace operations into one connected experience.

6 connected areas 1 booking history Clear status updates

Find and Compare

Explore local services and make informed choices.

  • Keyword and parish search
  • Category and price filters
  • Public provider profiles
  • Ratings and completed-job reviews

Book and Schedule

Move from a service choice to a clear appointment request.

  • Provider working hours
  • Blocked dates and live slots
  • Calendar and rescheduling
  • Six-stage booking workflow

Communicate

Keep important service details connected to the booking.

  • Customer and provider messages
  • Private booking attachments
  • Activity timeline
  • Account notifications

Pay and Track

Maintain a transparent record of agreed amounts and payments.

  • Quoted and final amounts
  • Deposits and balances
  • Offline payment records
  • Payment history

Provider Tools

Give providers one place to organise services and work.

  • Service and photo management
  • Availability controls
  • Provider dashboard
  • Calendar and payment summaries

Marketplace Administration

Support controlled day-to-day platform operations.

  • Experience and reference information
  • Category-specific application review
  • Eligibility and suspension controls
  • Privacy and financial operations

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